Last updated: September 18, 2025

This Privacy Policy describes how Rise Up Constructions (the “Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (riseupconstructions.com.au) (the “Site”), make an enquiry, engage our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a client, prospective client, contractor, supplier, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as set out in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, business operations, or applicable legal requirements. We will publish the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information necessary to operate our business, provide construction services, comply with legal obligations, and communicate with you.

Information We Collect Directly from You

This may include:

• Contact details (name, address, email, phone number).
• Enquiry and project information (details of your construction project, site details, budgets, specifications, and correspondence).
• Payment and invoicing details (billing address, bank or card information, ABN, GST status).
• Employment or subcontractor information (qualifications, licences, insurances, resumes, safety records).
• Customer support information (any details you include when communicating with us).
  

Information We Collect Automatically

When you visit our Site, we may collect technical data such as:

• IP address, browser type, device type, and access times.
• Information about how you use and navigate our Site.
  We use this to improve our website, monitor security, and understand how visitors engage with our content.
  
  

Information from Third Parties

We may also receive information about you from:

• Industry partners and subcontractors.
• Publicly available sources (e.g., ABN/ASIC registers for business verification).
• Regulators or insurers as required by law.
  

How We Use Your Personal Information

We may use your information for purposes including:

• Providing construction services: preparing quotes, managing projects, organising trades and suppliers, invoicing, and delivering works.
  
• Compliance and safety: ensuring licences, insurances, and safety documentation are up to date, and complying with WHS and legal obligations.
  
• Communications: responding to enquiries, sending project updates, and providing customer support.
  
• Business operations: maintaining records, managing accounts, improving services, and administering our Site.
  
• Marketing (optional): if you opt-in, we may send updates about our services, news, or promotions. You can opt out at any time.
  
• Security and fraud prevention: protecting our systems, projects, and business against unlawful activity.
  
  

Cookies and Website Tracking

Our Site may use cookies and similar technologies to improve user experience, analyse website traffic, and secure our Site. You can disable cookies in your browser settings, but some features of the Site may not function properly.

How We Disclose Personal Information

We may share your information with:

• Subcontractors, trades, and suppliers to deliver your project.
• Service providers (IT support, accounting, cloud storage, website hosting).
• Regulators, insurers, and government bodies where required by law.
• Professional advisers (accountants, lawyers, auditors).
• Business partners with your consent, e.g., architects or engineers collaborating on your project.

We do not sell your personal information.

Security and Retention

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. No system is completely secure, but we implement safeguards appropriate to our business.

We retain personal information only as long as necessary for project delivery, recordkeeping, legal obligations, and dispute resolution.

Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Withdraw consent to certain uses of your data.
• Make a complaint about how we handle your information.
  

We will respond to your requests in accordance with applicable law.

Complaints

If you have concerns about our handling of your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Rise Up Constructions
Email: info@riseupconstructions.com.au
Address: Grays Point, NSW, Australia